'Reading Shark' toy / lamp updates
Great news! We have a new sample ready. But due to the coronavirus, we must wait around 2 weeks to receive this last version. Here's a photo and a short video the factory sent us. We will be posting a new update soon.
The countdown to the 'Reading Shark' toy launch has been officially paused for one month due to the current events. After this, we will decide if continuing this pre-order campaign or refunding all pre-orders and re-launch the campaign in the future. Our prayers are with all the affected by this global health and economic crisis. Below are the new production times.
- Pre-ordering campaign: March 10th to May 10th, 2020.
- Sampling stage: ETA March 23rd, 2020. (IN PROGRESS)
- Mold making: ETA June 11th, 2020.
- Toy production: ETA July 29th, 2020.
- Shipping from factory: ETA September 17th, 2020.
- Quality control and shipping to Customers: ETA September 25th, 2020
Estimated time of delivery:
We continue working hard to make this limited edition toy come to life with an excellent quality. The toys is currently in the sampling stage. To make a prototype, the 3D model needs to be printed, polished, and since this will be a lamp as well, the electric system must be tested.
The final prototype is almost done and we've added an upgrade! The book section will be an on/off touch switch with a dimmable light so you can adjust the light intensity. Check out how it looks!
Cancelation / Refund policy on Pre-orders
After the pre-order campaign ends in May 10th, we are unable to allow for cancellations or refunds due to a change of mind or a wrong order placed, pre-ordering is final. By placing a pre-order, you have agreed that the funds will be used to create the item, and the specific item will be reserved for you and it will be sent to you shortly after production is complete.
Delays in shipments may occur due to unforeseen circumstances such as bad weather, natural disasters or high volumen shipments and we seek your understanding that in these cases, resources have already been allocated to create your item, thus refunds will not be allowed as well.
Damaged or lost packages
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part or shipment trauma will result in a replacement at no charge.
If your packages do get lost in transit and the shipping address you entered at the moment of purchase was 100% correct, we've got your back! We'll ship out a new order with tracking, at our expense. Just email us to let us know.
IMPORTANT: Any claims for misprinted/damaged/lost/defective items must be submitted within 4 weeks after the product has been received.